Position : Technicians O&M
Reports to : Assistant Linesman O&M
Supervises : NA
No’ of Supervisees: NA
Department : Commercial and Operations Service
Duty Station : Duty Area
Job Purpose
To ensure the efficient operation, maintenance, and repair of electricity distribution systems to guarantee reliable power delivery. The Technician – O&M is responsible for performing routine inspections, troubleshooting faults, and executing repairs in compliance with safety standards and company procedures.
Impact
The role holder contributes significantly to maintaining network reliability, minimizing downtime, and enhancing customer satisfaction by ensuring the electricity distribution infrastructure operates efficiently.
Key Result Areas
1.Routine Maintenance
•Perform regular inspections and preventive maintenance of electrical equipment and distribution lines.
•Identify potential issues and take corrective actions to prevent system failures.
2.Fault Diagnosis and Repair
•Troubleshoot faults in the distribution network and implement timely repairs.
•Document faults and repair activities for future reference and analysis.
3.Operational Support
•Support operations by monitoring system performance and responding to network incidents.
•Assist in switching operations and system restorations during outages.
4.Compliance and Safety
•Adhere to all safety protocols and industry standards during maintenance and repair activities.
•Conduct job hazard assessments and ensure the use of appropriate personal protective equipment (PPE).
5.Record Keeping
•Maintain accurate records of maintenance activities, fault reports, and inventory usage.
•Update maintenance logs and provide periodic reports to supervisors.
6.Stakeholder Engagement
•Communicate effectively with supervisors, team members, and customers during maintenance and repair operations.
•Address customer complaints related to network issues promptly and professionally.
7.Tools and Equipment Management
•Ensure proper use, care, and maintenance of tools and equipment.
•Report damaged or malfunctioning equipment for repair or replacement.
8.Emergency Response
•Participate in emergency response teams to restore services during natural disasters or major outages.
•Be available for on-call duties and rapid response to urgent network issues.
9.Continuous Improvement
•Identify opportunities to improve maintenance practices and propose solutions.
•Participate in training programs to enhance technical skills and knowledge.
10.Other Duties
•Perform other tasks as assigned by the Operations or Maintenance Manager.
Expected Outputs
1.Reliable and well-maintained electricity distribution systems.
2.Prompt and effective fault diagnosis and repairs.
3.Compliance with safety standards and regulations.
4.Accurate maintenance records and reports.
5.Enhanced customer satisfaction through timely response to complaints and network issues.
Person Specifications
Academic Qualifications
•Diploma or equivalent qualification in Electrical Engineering, Power Engineering, or a related field.
Experience
•At least 1 years of hands-on experience in operations and maintenance within the electricity distribution sector.
Competencies
•Strong understanding of electrical distribution systems and equipment.
•Proficiency in using diagnostic tools and maintenance equipment.
•Knowledge of safety protocols and regulations in the electricity sector.
•Strong problem-solving and analytical skills.
•Excellent communication and teamwork abilities.
•Ability to work in high-pressure situations and meet deadlines.
Working Environment
•Field-based role involving regular inspections and repairs of distribution infrastructure.
•Exposure to varying weather conditions and potential hazards associated with electrical systems.
•Rotational on-call duties to respond to emergencies and outages.
